Blackboard Learn ™

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Blackboard Learn

Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.

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Maintenance Schedule

The Blackboard Learn corporate maintenance windows are Thursday and Friday mornings between 1 and 5 a.m. When an outage is expected, an announcement will be posted below.

Blackboard Announcements

System Announcements

  • Blackboard Learn Unavailable During Upgrade May 28 (Friday, May 20, 2016)

    A message from the Global Campus


    FAYETTEVILLE, Ark. – Blackboard Learn will be unavailable for up to 24 hours on Saturday, May 28, while Blackboard corporate technical support performs system upgrades. Maintenance on learn.uark.edu will begin at 5:30 a.m. that day.

    This upgrade falls within the three-day window when students do not have classes – between the close of Summer Intersession, May 27, and the start of Summer First 5-week, 8-week, and 10-week sessions, May 31.

    There will be slight changes to the Blackboard Learn environment including:

    • Thread-to-thread navigation in Discussion boards – Users will be able to navigate to the next or previous thread in a discussion from the Thread Detail page without having to navigate back up to the Discussion Forum page.
    • Announcement date restriction default – When creating an announcement, "Not Date Restricted" is now selected by default.

    In general, contact the Blackboard Learn Help Desk at 479-575-6804 or bbhelp@uark.edu for assistance. The Help Desk is available Monday through Thursday from 7 a.m. to 10 p.m., Friday from 7 a.m. to 5 p.m., Saturday from 11 a.m. to 4 p.m., and Sunday from 6 to 11 p.m. Assistance is available in person at Gibson Annex on Monday through Friday from 8 a.m. to 5 p.m.


Blackboard Questions & Help

In Person
Gibson Annex location

Help Desk
479-575-6804
bbhelp@uark.edu


Help Desk Hours
Monday through Thursday, 7 a.m. to 10 p.m.
Friday, 7 a.m. to 5 p.m.
Saturday, 11 a.m. to 4 p.m.
Sunday, 6 to 11 p.m.


After Hours Support
Call 479-575-2904 to alert technical staff if Blackboard Learn is not responding. Limited technical support and troubleshooting are also available after hours.